.Accepted payments: Cash、Bank transfer . Cheques and Credit cards are not accepted.
Deposit Amount Required: Yes. Deposit 30% of the total amount(50% for the high season like summer and Christmas and new year holiday).
Cancellations: Cancellation more than two months before arrival-date: 65% of the deposit refunded； Cancellation withinone to two months before arrival-date: 50% of the deposit refunded；Cancellation within one month before arrival-date, non-refundable. If you don’t show up by the arrival day, we have the right to cancel your reservation and your deposit will also not be refunded.
Two-nights stay minimum for weekend(Friday/Saturday) 、July and August and Christmas /New Year Holiday. Write to us for exceptions. All rates subject to change without notice.
Extra bed: Only "Light of Fire" and "Eternal Star" these two room can provide one extra bed(only ONE). Extra bed is 20€pp with breakfast, kids between 6 to 12 years old are 15€pp. Kids under 6 years old without extra bed are free of charge.3€ of charge if they take breakfast. Attention:The maximum number of cribs in a room is 1.
◎Guest Pets Allowed: No.
Arrival: 16:00~20:00(Please let us know your arrival time in advance. You can leave your luggages in case of earlier arrival. ) Departure : before 11:00AM
Smoking Allowed: Smoking is permitted only on the terrace. Smoking inside the house is strictly prohibited.
Parking: Free! Free private parking is available on site (reservation is not needed).
Internet: Free! WiFi is available in all areas and is free of charge.
Languages Spoken: French 、English、German、Mandarin and Alsacian of course!